Refund policy

You may request a return within 5 days of receiving your order. Returned items must be unused, unworn, in their original packaging with tags attached, and accompanied by proof of purchase.

Items that are damaged, defective, or incorrect should be reported immediately. Personalized items, beauty products, sale items, and gift cards are not eligible for return.

Once your return is approved and inspected, your refund will be issued to your original payment method within 10 business days. For return requests or assistance, please contact [era.online.egy@gmail.com]